Substitution Policy

We are currently facing shortages within the industry of both fresh floral product & hard goods-- this being said we have a fantastic selection of both fresh flowers & containers we just may not have exactly the items as shown on our website.

During this time we may have to make substitutions for your gift if you are placing your order through the website you are acknowledging you are okay with substitutions. Although the actual bouquet may not precisely match the photo, its temperament will.  If we need to make substitutions with gift you’ve selected we will ensure the style, theme and colour scheme of your arrangement is preserved and will only substitute items of equal or higher value.

If any design elements are of major importance to your order please include them in the notes at checkout or contact us to ensure availability.